North Central Texas Communications
972-295-9279 * [email protected]
Gainesville, Texas
Phone and Text Services for Business
Secure and reliable VoIP phone service and text messaging from the office, home, or on-the-road.
Give us 15 minutes to perform a FREE needs assessment.
You might end up saving a ton of $$$.
VoIP Phone Service Features
User Features
Fully customizable personal services.
✓
Includes:
- PHONES: Use a desktop phone in the office or home, a soft phone on your computer or tablet, or the mobile app on your personal cell phone
- PHONE NUMBER: Bring a phone number with you or get a new number with area code of your choice
- UNLIMITED CALLING (US, Canada, Mexico)
- UNLIMITED TEXT MESSAGING
- CUSTOM GREETINGS: Record your personal greeting, upload a prerecorded greeting, or use text to speech.
- VOICEMAIL: Receive voicemail on your phone, via email, or in a web browser
- CUSTOMER ANSWERING RULES: Forward when busy or unanswered, forward always, do not disturb, screen mode, ring multiple devices simultaneously
- PERSONAL GREETING
- ON DEMAND RECORDING
- PERSONAL CALL HISTORY
- ONLINE SERVICE PORTAL
- VIDEO CALLING
System Features
Tailor exactly what you need for your business.
✓
Includes:
- AUTO ATTENDANTS: Phone trees that allow call routing on the push of a button
- RING GROUPS Route calls to groups of users using algorithms: ring all, round robin, linear cascade, or group by group
- TIME OF DAY / DAY OF WEEK AUTOMATION: Utilize calendar and clock functions to direct how your calls are handled
- CALL HISTORY / CALL RECORDING – The online portal allows you to see months of call history. Calls can also be recorded and downloaded for historical / legal purposes.
- MULTIPARTY CONFERENCE BRIDGE
- CORPORATE GREETINGS
- PBX FEATURES: Call Hold, Call Waiting, X-fer, 3WC, Intercom
- CORPORATE DIRECTORY
- CLICK TO CALL
- MUSIC ON-HOLD
- SUPERUSER MANAGEMENT
- THREE / FOUR DIGIT DIALING
- SHARED GROUP MAILBOX
- CRM INTEGRATIONS
- Add-ons are available WITH additional charges: Auto Attendants, Ring Groups, Automatic Recording, and more.
- Automatic Call Recording
- Call Center
- Sentiment Analysis
- System Wide Paging and Intercom
- Building Access and Security Systems
- Multimedia Message Campaigns
Business Voice and Text Benefits
Our VoIP phone service is designed to meet the needs of your business whether your staff works in the office, from home or on the road.
Safe and Secure Talk and Text
Our service protects your personal privacy while staying professional. You never have to release your personal information.
Service Anywhere
Where ever your connect to internet service, you will make and receive call and texts as if you were in the office.
Worry-Free Automation
Our advanced automation engine ensures that every call reaches its intended destination—be it a phone, announcement, or voicemail. Set it up once, and let the system handle the rest.
Service Personalization
Each user can tailor service to their exact needs. Customize your personal greeting, hours of operation, and answering rules with ease.
Service and Support
Support is available 24×7 every day of the year and we are 100% based in the USA.
Our data centers are geographically distributed to ensure “always-on” reliable connectivity.
Service Guarantee
Before we connect anything, we perform a test on your network to ensure your internet is ready for VoIP phone service. Once installed you have a 30-day risk free trial period.
Desktop Phone Options
ePhone3
Entry level phone
The ePhone 3™ is a sleek and easy-to-use desktop phone with 45 LED programmable feature keys and crisp HD audio for clear communications.
ePhone4
Larger footprint
The ePhone4 is equipped with a 4.3” color LCD display and 45 LED programmable feature keys to boost productivity amongst its users.
ePhone8
Large Touch Screen
The ESI ePhone 8™ has a modern design with a color touchscreen display and intuitive feature set that makes communicating easier than ever.
ePhoneX
Maximum Speed Dial
The ePhone X-1™ is a highly functional desktop phone with a built-in sidecar to keep up to 106 programmable keys organized and beautifully displayed for easy accessibility.
WebPhone
Browser based phone
Webphone is a soft phone giving users the ability to talk and text from the convenience of their PC while performing your normal work. This digital tool is essential for workers that want to minimize their device footprint.
Mobile App
For those on the go
The mobile application is a convenient tool providing access to all of your calling, texting, company directory, voicemail, call history and more.
- Cordless Phones, Conference Phones, ATA devices are also available. You can even bring your own device, provided it is supported.
Customized just for You
CRM INTEGRATION
Seamlessly connect your phone system with your CRM tools to enhance productivity and streamline customer interactions.
Caller Preview
Gain instant insights with Caller Preview. For inbound and outbound calls, if the number matches a contact in your CRM, a summary of the caller’s details will automatically appear on your screen—empowering you with relevant information before you answer.
Click-to-Call
Save time with Click-to-Call functionality. Initiate calls directly from your CRM, websites, forms, or documents by simply clicking on phone numbers, enabling fast and accurate outbound dialing.
Address Book
Access contacts effortlessly with a powerful search tool, allowing quick navigation through your CRM’s directory to find the right contact every time.
Activity Logging
Automatically log call activities within your CRM for all inbound and outbound calls, keeping your records complete and up-to-date.
Note Taking
Easily add notes during or after a call for future reference, ensuring key details are documented for seamless follow-up and continuity.
Call History –
View a comprehensive history of inbound, outbound, and missed calls. This feature is available whether integrated with a CRM or used independently, providing easy access to past interactions.
Frequently Asked Questions
Why Choose North Central Texas Communications?
We will treat you like royalty and will not stop until working until we get your service exactly as you want it.
Can I bring a phone number with me?
Yes. We just need a copy of your most recent phone bill along with a signed Letter of Agency.
How long does it take?
Typically less than a week. If you are bringing a number with you, that can time to the process.
Can I bring my own phone with me?
Yes, provided that it is supported by our system. Most SIP capable phones are supported.
Can I have incoming calls directed by pushing a button?
Yes. Adding an Auto Attendant to your service will enable you to do this.
How do I pay?
We invoice monthly on the first of each month. We accept checks, credit or debit cards.
Can I have multiple phones ring when the main number is called.
Yes. Our ring group features allow you to do this.
What do I need in order to use this service?
For desktop or soft phones, you will need internet service via cable or WiFi. For mobile service, you must have a cell phone with a corresponding data plan.
Can I choose my phone number?
We have access to a large list of numbers that you can choose from.
Have additional inquiries?
We are here to help.
Text or Call: 972-295-9279